Shipping & Returns

DELIVERY

First class mail: 3-5 day delivery
These orders are typically processed and shipped the same day if ordered by 3PM EST or the next business day if ordered on the weekend. Please note this is not a guarantee and does not account for peak processing times like holiday seasons or big sales. 
Priority mail: 1-3 day delivery
These orders are typically processed and shipped the same day if ordered by 3PM EST or the next business day if ordered on the weekend. Please note this is not a guarantee and does not account for peak processing times like holiday seasons or big sales. 
Express mail: 1 day delivery
Express mail orders are guaranteed to ship the same day if ordered by 3PM EST and will arrive in 1 day.

Please note that some packages may require a signature and may not be released if no one is present at the time of delivery. We cannot be responsible for any delays caused by signature requirements or adverse weather conditions. Delivery dates for Standard shipping are estimates only. Overnight shipping methods are guaranteed to arrive by the quoted dates. Actual shipping rates and expected delivery dates are estimated in the cart and finalized when your order is placed.

 

 

DELIVERY

If for some reason you are not happy with your order, you can send it back for a refund or exchange as long as it is within 15 days of the ship date (returning package must be postmarked as so) and the merchandise has not been worn, washed, or altered in any way. Original shipping and handling charges are not refundable, and the customer is responsible for return shipping with the carrier of his or her choice. We recommend shipping your item(s) back with both insurance and a tracking number -- that way you are protected from the possibility of loss during shipping and will know whether your package has been received by us. Returns and exchanges generally take 7 business days to complete once received. Please keep in mind that it may take an additional 10 business days for your refund to be posted to your credit card account. Once a return as been processed, you will receive a confirmation email. Any item returned without its original tag or shoe box may be assessed a restocking fee.